Tools and Services: IT Operations

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IT Operations

Dynamsoft Issue Tracking Anywhere is a web-based issue tracking system designed for issue/work item tracking, bug/defect tracking, customer support and project management. With easy-to-use and intuitive interface, Issue Tracking Anywhere is convenient, effective and professional in tracking and managing both business and technical issues.

Gemini is your one stop shop for bug and issue tracking, helpdesk support, ITIL compliance and more. Gemini provides you with a unique way of viewing your work / backlog using workspaces.
Gemini is fully extensible using its app framework where you can develop custom apps to extend Gemini's functionally.

JIRA Client is a desktop application for day-to-day work with JIRA issues. It helps you quickly navigate and drill down into issues, schedule tasks and triage problems with drag-and-drop, accurately track time, work when you are offline.
Overall, JIRA Client is a great help and time-saver for Project Managers, Consultants, QA, Help Desk — people who work with JIRA extensively throughout the day.

SPoTS is a secure enterprise-class help desk, work order, and defect tracking system incorporating CRM functionality. SPoTS'' CRM functionality enables users to create customer accounts, retain a history of customer interactions, and maintain customer contacts. Defects and work orders can be tracked by customer or by project. SPoTS'' hosted architecture is the affordable, practical alternative to conventional software. Register for a no obligation trial account today.

VisionProject is a powerful web-based Project Management and Issue Tracking System that also includes modules for Helpdesk/Support, Time Management, Document management, CRM and much more. The tool is built to be easy to use and customizable – all to increase the efficiency for the customer. The extensive functionality offered includes drag-and-drop, search possibilities also within the attached documents, sub-items, web portal for external customers, support for popular concepts used in Project Management and IT Service Management.

CollabNet introduces Subversion Edge, an industry-first distribution that combines Subversion, Apache, and ViewVC with a powerful, Web-based management interface. Subversion Edge simplifies user and server administration and improves governance. Brought to you by the founders of the open source Subversion project, Subversion Edge is also free and open source.

Gemini is your one stop shop for bug and issue tracking, helpdesk support, ITIL compliance and more. Gemini provides you with a unique way of viewing your work / backlog using workspaces.
Gemini is fully extensible using its app framework where you can develop custom apps to extend Gemini's functionally.

Rational Publishing Engine is designed for ease-of-use. You don't need to change the way you work to enjoy the benefits of Rational Publishing Engine. Built-in capabilities to extract data from a range of data sources can help reduce manual work and risk of errors. You have the option of generating documents within your preferred application such as IBM® Rational® DOORS® for requirements management, or IBM® Rational® Tau for modeling, or directly from the Rational Publishing Engine interface.

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