Adam Tate is a Quality manager at IBM/Tivoli, a company that provides industry-leading solutions for Business Impact Management. He has been a professional in the IT industry for over five years and belongs to the Performance and Availability Quality team. His experiences as an engineer and as a manager gives him a well-rounded view of organizational issues as they relate to Quality. His experiences in both start-up and enterprise companies provides him a unique perspective of today's technology business environment. His commitment to customers has won him awards for his successful involvement in hundreds of customer situations.