Christopher Nolan is the Director of Professional Services for Empirix Inc, the innovative provider of test and monitoring solutions for web, voice, and network applications. Mr. Nolan has led the professional services group for Empirix, encompassing consulting, training, and hosted services for over three years. Always with an eye towards system performance, he has focused on maximizing customer value from the Empirix products and service offerings, in addition to mentoring and providing its customers with testing best practices, processes, and methodology. Prior to assuming his current management position, Christopher was instrumental in executing numerous large-scale performance tests for Empirix' largest customers. Mr. Nolan has over eight years' experience in consulting, Internet system performance benchmarking, and quality assurance and holds a Bachelor's degree in Management Information Systems. He can be reached at firstname.lastname@example.org.