Building a Meaningful Metric Mousetrap


can be considered.

Constructing value-added metrics is a must. The metric must be perceived to solve problems or improve the life of those in the organization or application team. It is important to understand its benefit, determine the effort to collect the metric, identify who benefits most, and assess its value in the form of a value rating. When an individual metric (or set of metrics) is established, it is necessary to then monitor them to ensure the value rating remains constant and that they are actually used to manage the business. This also ensures a healthy and dynamic program. As old metrics lose their value-rating because they have either done their job in improving the organization or are not being used, then new steps can be considered to solve problems or improve the organization in new ways.


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