able to express other people's opinion as it pertains to a general fact. So the way we talk about this is if Mike and I work together, and someone… and I was not there, and people knew that Mike and I disagreed about a certain subject, if someone asked Mike, "How does Heather feel about that?" He would represent my opinion as best he could. He's someone who wants to be direct with the information, and he trusts people to make the decision that's good for them. So he's someone that in business, you'd absolutely want Mike on your team for that reason, because he's going to be objective. And he's going to give people the chance to say what they need to say. And if they're not, he'll still try to represent what they say as best he can. He's also honest with himself and other people. If he's going to be dishonest, it will be with himself. And that's usually things like, "I'm not doing enough. I ought to be doing more. Maybe I ought to be working." Things like that.
Carol: Is any of this surprising to you, Mike?
Mike: No. It's… What time is it? It's about a quarter to nine on the East Coast, and I'm just getting ready to do some more work for the evening.
Carol: Take a break. Do you have any questions for Heather in terms of characteristics that you know you might want to work on, or things that you see as strengths, or any questions that you've got for her?
Mike: Yeah, just… Where should I be focusing my energies?
Heather: Since you're going through a transitional time, and it looks like what's happening is there's some sort of foundation that's shifting, something you had planned on maybe isn't going to be the way it is… If it were me, I would want to go through what I know is already concrete. What do I know? What do I believe? What are my values? And go back and say, "What do I want to be doing? Is this what I want to be doing?" And then re-choose what you're doing. If you're not happy with where you are, then one of the best things to do is either get out of it or choose to do it again, and actually redefine it. If it were me, I'd write down a list of things that I've done, not things that I need to do. Because for someone like you, you're already good at kind of punishing yourself when you're not working hard enough. You know what I mean?
Carol: Some good advice. And we need to take a break, but we will be back after a few short messages with Quality Plus e-Talk!
Hi, and welcome back. We're in pretty much our second to last segment, and we've been talking to Mike, who called in and had provided Heather with a sample of his handwriting this afternoon. And Mike, what do you really have to say about what you found out?
Mike: Well, I just… Heather mentioned a few things to me earlier, when she said she was going to be doing this. But she didn't go into a lot of detail, and then I really got a lot out of what she mentioned just here recently on the call. I think what it really does for me is, it brought to the surface a lot of things that I really wasn't aware of. Now I can actually do something with them. And I think that's the real benefit of