You've just completed all of your scheduled testing, and had all the "great minds" in the company bless your application, but will it really function as the customer wants and expects it to in the field? The Beta Testing Process is the "Real World Test" and should be the software's last stop before the general release. During the Beta Process we want to find usability, configuration and defect issues not found during lab testing. I would like to demonstrate here how we strive to make the most of the Beta Testing Process for our development team as well as other related departments in our company.
How to Make the Most of the Beta Testing Process