Questions You Should Ask

[magazine]
Volume-Issue: 
2009-01
Article Summary: 

It's a technique children and teenagers have mastered: asking "why" until they get to an acceptable response (or until we're too tired to continue answering). Find out how Michele Sliger uses a similar approach designed by Six Sigma to drill down into the underlying cause of any problem within software projects. She then continues the inquisition with a series of other questions in order to find out how these problems affect business value and technology. Read on to learn what these questions are and how you can start using them to find out why things aren't going as planned.