Fresh ideas can provoke us into discovering great insights: Six thinking hats did just that for Julian Harty, who then applied them to software testing with great success. He, and tens of others, has found the thinking hats easy to use, practical, and very productive. Read on to find out how you can apply them to your work.
Self-organizing teams still need managers. But those managers need to rethink how they do their jobs and consider how much self-management the team can take on. Finding the sweet spot between hands on and hands off is the key.
A mapping illustrates a relationship between two things. In testing, a map might look like a road map, but it might also look like a list, a chart, a table, or a pile of stories. We can use any of these to help us think about test coverage.
Conflict reduces people's productivity and generosity toward the organization and their coworkers. These four steps can help defuse a conflict situation and improve the chances for a solution that at the least, both parties can live with.
To implement a meaningful incentive system for your team, you need to select metrics that encourage the behaviors you need and the results you want. But first you have to decide what you need and want.
Agile practices go a long way toward providing value to our customers. But in today's market, we must endeavor to adopt a more user-centered approach to create products our customers can't live without.