Many new products being developed require the contribution of artists and other such "creatives," but artists often view the creative process as an organic thing that cannot be analyzed, dissected, or reduced to a set of defined practices without killing it. This article explores barriers such as these to the introduction of agile methods and how these barriers can be overcome.
Analysts determine what needs to be created. Programmers create it. Testers find the holes in the work of both. That's one way to do it, but all three can collaborate to do these things better, and more easily, too.
Two industry experts from very different worlds walk you through a Eureka! moment. Get their thoughts on how to build a strong, successful collaborative effort between two distinct disciplines—software testing and user experience (UX) design.
Naomi Karten shares how to ask the questions that ensure you and your customer are on the same page. Her tips include: 1) guard against conflicting interpretations; 2) don't jump to conclusions; 3) gather feedback early and often; 4) examine your rules for commenting; 5) conduct congruent questioning; and 6) find out what's important to your customers.