Articles

How to Make Risk Conversations More Effective

Project managers may be reluctant, even unwilling, to discuss problems that testers discover in a project. In this column, management expert Johanna Rothman gives tips on how best to tell management that "the sky is falling," and how to respond if they don't want to hear about potential problems before they occur.

Johanna Rothman's picture Johanna Rothman
Can You Negotiate Quality?

XP teams have the right to do their best work. On the other hand, customers have the right to specify and pay for only the quality they need. How does one reconcile two potentially conflicting points of view? Is quality negotiable? If so, how do we go about negotiating it? This paper will explore the following questions: Is quality negotiable? How can we negotiate quality? What are internal and external quality, and are either or both negotiable? What's the XP tester's quality assurance role? How far should testers go in helping the customer define acceptance criteria?

Lisa Crispin's picture Lisa Crispin
Did You Hear What I Said?

Software projects are complex endeavors that rely on clear communication for success. If communication methods are mismatched or leave too many gaps, your project could suffer, and you could be highly frustrated. In this column, Karl Wiegers details potential problems to be mindful of, and strategies to use, when communicating about a project.

Karl E. Wiegers
License to Hack

Is your organization doing Extreme Programming or one of the other agile methods? Are they considering it? Before you jump on the latest methodology bandwagon, you should make sure you're not just giving your developers a license to hack. Karl Wiegers provides some insight into how agile development models can be misused and how you can ensure that your process improvement effort has the best chance to be effective.

Karl E. Wiegers

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