Conference Presentations

How to Make Friends with Upper Management and Influence Process Change

This paper discusses how to make friends with upper
management so you can influence process change. It also discusses reasons for change and how to communicating them effectively can benefit your test team.

Don Oxley, Advanced Fibre Communications
Questions That You Should Ask Your Test Manager (And How They Should Answer)

This article gives tips on the right way to approach your test manager when an issue arises involving the test team. Taking the time to plot out the right agenda before you begin communication is the key to a successful outcome.

Brian Warren, Dell Computer Corporation
Becoming a Successful Test Manager

In this article, Chris DeNardis discusses the skills necessary to becoming a successful test manager. He outlines how to get organized, and how to better communicate with your team. Read all about it and take the first step on the road to being a better test manager.

Christopher DeNardis, Rockwell Automation
The Tyranny of the "To Do" List

We create lists to help us prioritize tasks and stay on schedule. Sometimes those lists help us accomplish those tasks faster. Sometimes those lists simply chain us to an archaic way of doing things. Having a "To Do" list is a good thing if you don't let it prevent you from thinking outside the box. In this column, Elisabeth explains why the agenda items that don't make the list can often be some of the most important.

Elisabeth Hendrickson's picture Elisabeth Hendrickson
Personal Skills for Test Professionals

This paper discusses personal skills for test professionals and managers. In addition to excellent technical skills and an understanding of testing methodologies and tools, testers, and their managers, must have a rich portfolio of
personal skills.

Steve Allott, ElectroMind Limited
Choosing and Managing the Ideal Test Team

This paper discusses what it takes to assemble the right members to make a successful test team. Examples are given of what to do and what not to do. Want to know how to recruit the right testers for your project? Read on and find out!

Lloyd Roden, Grove Consultants
Getting Creative: A Fresh Perspective on Software Testing

Being creative means using all the resources at your disposal to analyze, strategize, plan, test, and ultimately deliver the information your management needs, when they need it, so they can make better decisions. We need to be creative because there’s no one right way to do anything. Best practices in one environment may be worst practices in another.

Elisabeth Hendrickson, Quality Tree Software, Inc.
Always Assume Your Assumptions Are Wrong

A potentially serious impediment to success in software projects is false assumptions. Both yours and everyone else's. If you act on false assumptions as though they're true, such as by assuming you understand exactly what your customers want, you may find yourself faced with flawed software and failed projects. In this column, Karten explores false, conflicting, and hidden assumptions, and how you can "surface" them.

Naomi Karten's picture Naomi Karten
Get the Picture?

Peter TerMaat tells the story of a failing project and a chart that influenced a $2 million decision.

Peter TerMaat
Stuck in Neutral

Have you ever found yourself unable to get going on a project? Learn tips to help prevent this from happening to you and how to deal with it after it has happened. Esther Derby explains how she was able to move forward after being stuck.

Esther Derby's picture Esther Derby

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