Have you ever read the latest memo from top management and wondered, "What are they thinking? This will never work!" Sometimes we have information that management doesn't have. How we put that information in front of management can determine whether they hear us or not. Esther Derby gives some advice on communicating up the chain.

This article gives some pointers on surviving downsizing and will introduce you to the Scrum process. Scrum empowers teams by allowing requirements to be fluid while work is progressing. Learn what steps to follow to simplify and streamline your project by adopting this process.

How effectively and efficiently your team functions can make the difference between project success and project failure. Once a decision-making process is established, it is up to the project manager to hold the team accountable to the process. Over time, processes can stagnate and lose their relevance. The project manager should continually monitor the process for applicability and make adjustments where necessary. Learn how to leverage your team's performance through process, structure, and team leadership.

In the "Venus and Mars" series of mainstream relationship books, author John Gray attests that differences in outlook and inherited traits account for relationship problems between genders. His position is that men and women come from inherently different places and therefore approach things from inherently different perspectives. In this week's column, Carol Dekkers explores how some of the issues in software development might be similarly rooted in differences between the software development and customer communities.