Conference Presentations

How We NOW Test Software at Microsoft
Slideshow

In December 2008 when How We Test Software at Microsoft was first published, the software community appreciated the insight into many testing activities and processes popular at Microsoft. Six and a half years later, many companies—including Microsoft—have evolved and changed in a variety...

Alan Page, Microsoft
Giving and Receiving Feedback: A New Imperative
Slideshow

Giving and receiving feedback are tough for everyone. Who wants to criticize others or be criticized? Although managers have a duty to give honest feedback to staff and peers, many people resist change or differ on how to change—leading to interpersonal conflicts and impacting...

Omar Bermudez, agilecafe.org
Leadership for Test Managers and Testers
Slideshow

Many organizations spend a great deal of time and effort acquiring and learning to use the latest techniques and technology, but they make little or no attempt to train or mentor their staff to be better leaders. While it is true that technology is important, test teams without able...

Rick Craig, Software Quality Engineering
Building a World-Class Quality Team at eBay
Slideshow

Today, many test methodologies can be used to achieve high quality and productivity ―Agile/Scrum, TDD, data modeling, risk analysis, and personas, just to name a few. So how do you pick the best approaches and techniques for your team and projects? Learn how Steve Hares helped build a...

Steve Hares, eBay
Virtualize APIs for Better Application Testing
Slideshow

In today’s interconnected world, APIs are the glue that allows software components, devices, and applications to work together. Unfortunately, many testers don’t have direct access to manipulate the APIs during testing and must rely on either testing the API separately from the application...

Lorinda Brandon, SmartBear Software
Usability Testing Goes Mobile
Slideshow

The introduction of mobile devices and applications presents new challenges to traditional usability testing practices. Identifying the differences between usability testing techniques for traditional desktop applications and mobile applications is critical to ensuring their acceptance and...

Susan Brockley, ExxonMobil
Mobile App Testing: Design Automation Patterns You Should Use
Slideshow

In mobile app development, better test design is important to project velocity and user satisfaction. Jon Hagar explores underused or poorly practiced test design automation approaches that you should employ in development and testing. Jon begins by defining the domain of mobile app...

Jon Hagar, Grand Software Testing
Conflict: To Know It Is to Love It
Slideshow

We all talk about conflict. We all experience it. But do we really understand what causes it and how we deal with it? Do we have any idea what to do about it? Much research and study has been done, but that doesn't help when you're in the middle of conflict. You don't have time to...

Doc List, Doc List Enterprises
Prevent Test Automation Shelfware: A Selenium-WebDriver Case Study
Slideshow

Eid Passport had a suite of Selenium tests with a bad reputation—difficult to maintain, broken all the time, and just plain unreliable. A tester would spend more than four days to get through one execution and validation pass of these automated tests. Eid Passport was ready to toss these...

Alan Ark, Eid Passport
Metrics Program Implementation: Pitfalls and Successes
Slideshow

When we talk about product quality, test team efficiency, and productivity, we always talk numbers. However, very few companies implement metrics programs in a way that supports solid decision making. Many have tried and failed, leaving a negative impression of metrics. Kris Kosyk explains...

Kris Kosyk, SoftServe

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