user experience

Interviews

persona researcher Nellie LeMonier How to Boost UX with Persona Research: An Interview with Nellie LeMonier

Nellie LeMonier shares firsthand experience with persona research and why its time and cost are well worth everyone's effort. By making sure that everyone is on board with persona research and is aware of its importance, you will help ensure that your project's UX is truly something special.

Noel Wurst's picture Noel Wurst
The Evolution of the User Experience: An Interview with Genefa Murphy
Podcast

Creating a rich UX for mobile apps has gone from being a nice feature—to an absolute must. Genefa Murphy at HP discusses how agile development that incorporates collaboration between designers, developers, and testers goes a long way in building the apps that truly succeed in today's marketplace.

Noel Wurst's picture Noel Wurst
The Why and How of Usability and User Experience (UX) Testing
Slideshow

Although usability and user experience may seem synonymous, they are separate and much different concepts. While usability is well defined in standards, UX has no agreed upon definition because it relates to a more nebulous attribute-user satisfaction. Both are, however, key ingredients for successful system deployment. Because they don’t know how to measure and evaluate UX, many teams ignore this important attribute until the end of development. Philip Lew discusses how to model both usability and UX by breaking each attribute down into measurable characteristics-learnability, user effectiveness, user efficiency, content quality, user errors, and more. Phil shows you how to derive measurements and metrics that your development and team can employ to benchmark, analyze, and improve both usability and UX.

Philip Lew, XBOSoft
Creating Great User Experiences: Tips and Techniques
Slideshow

Many software people look at creating great user experiences as a black art, something to guess at and hope for the best. It doesn't have to be that way! Jennifer Fraser explores the key ingredients for great user experience (UX) designs and shares the techniques she employs early-and often-during development. Find out how Jennifer fosters communications with users and devs, and works pro-actively to ensure true collaboration among UX designers and the rest of the team. Whether your team employs a formal agile methodology or not, Jennifer asserts that you need an iterative and incremental approach for creating great UX experiences. She shares her toolkit of communication techniques-blue-sky brainstorming sessions, structured conversation, and more-to use with different personality types and describes which types may approach decisions objectively versus empathetically.

Jennifer Fraser, Macadamian
Adding Good User Experience Practices into Agile Development

Whose job is it to ensure that the user has a good experience with a new application? As agile processes are taught today, the user experience (UX) design practice is usually left out or at best described as an optional team role. However, the companies that build useful, usable, and desirable software know that UX is baked into the whole development process. Jeff Patton describes what user experience design is and isn’t, and how every person on the team has something to contribute. Hear concrete examples of how companies have adapted their UX practice to work well in an agile context and, along the way, discovered innovative UX practices that work better in agile contexts. Jeff explores pragmatic personas, guerrilla user research, design sketching, lightweight prototyping, and concept testing. Leave with valuable tips for adding UX practices and thinking to your agile process to help you get good user experience.

Jeff Patton, Jeff Patton & Associates
Arming Advertisers versus Users: Social Media Platforms at Odds`

Twitter and App.net both made headlines recently by taking completely different approaches to reach the same goal: dominance in the world of social media.

Noel Wurst's picture Noel Wurst
Moving Beyond Basic Load Testing True Performance: Moving Beyond Basic Load Testing

Basic load testing is valuable, but it's important to move past simplistic efforts. Here are some ways to gain more accurate metrics from your load tests.

Jim Holmes
The Future Is Mobile Technology: An Interview with Jonathan Kohl

Jonathan Kohl discusses where he thinks technology is headed, how mobile devices are changing what we test, and what all that time we spend socializing online is doing to workplace productivity.

Heather Shanholtzer's picture Heather Shanholtzer
Load Test Your Website Before Your Customers Do

When you release a website or web application, it’s going to face a lot of very public load testing. If it performs poorly, there’s a good chance that you’re going to lose a lot of customers. Colin Mason offers some tips for load testing in order to ensure a better customer experience.

Colin  Mason's picture Colin Mason
Slicing Requirements for Agile Success

Agile teams need to analyze product requirements in enough detail to build, test, and deliver the right requirements in short time frames. For the many teams that struggle to define "just enough, just in time” requirements, here's help.

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