user experience

Conference Presentations

Mobile Dev Test Harnessing Digital Services to Improve Driver Experience at BMW
Slideshow

The world is demanding more from cars. No longer merely a way to get around, modern vehicles have become authentic pieces of technological art—equipped with numerous sensors and capabilities that are gradually transforming the very meaning of the word ‘vehicle’. BMW wanted to get ahead...

Jorge Coca
Mobile Dev Test A New Approach to IoT Safety, Risk, and Vulnerability Analysis
Slideshow

The ugly truth is that the interconnection of devices with IoT systems can lead to failures which result in physical injury, unacceptable risk, or cybersecurity vulnerabilities. Preventing such accidents requires identifying hazards, risks, and security vulnerabilities during development.

Gregory Pope
Collocated West Logo Your User Stories Are Too Big: Yes, They Are!
Slideshow

When a user story is too big, it is harder to understand, estimate, and implement successfully. Some teams break the “business story” into “technical stories” but this generally doesn’t help because most or all of the technical stories need to be completed before there is anything...

Chris Sims
Collocated West Logo Use Business Analysts for User Interface Design
Slideshow

Have you experienced difficulties eliciting “what would you like the system to do” from customers and SMEs? Have you then delivered the system only to find that the users don’t like it, even though it meets their stated requirements exactly? Cathy Sargent shares a technique for using...

Cathy Sargent
STAREast Logo A Tester’s Experience with User Experience Mapping
Slideshow

Let's take an off-the-beaten-path approach to quality—testing based on actual user experiences. Being aware of surroundings and emotions while using intuition and instincts are attributes of great testing. With the right tools and approaches, we can learn to tap into users’ experiences to...

Marjana Shammi
Collocated East Logo Product Backlog Refinement: Grooming Your User Stories
Slideshow

The Scrum Guide describes Product Backlog Refinement as “the act of adding detail, estimates, and order to items in the Product Backlog.” New and even experienced agile teams often underestimate the importance of well-groomed stories and find the process of reviewing numerous stories...

Becky Moshenek, ANCILE Solutions
Collocated East Logo Observation: The Key to a Great User Experience
Slideshow

Observation is an important research technique when we are designing solutions to delight users. Some kinds of information that may make the difference between an acceptable solution and a delightful one can only be obtained by observing users in their native environment. Observing users...

Geri Winters, Wyyzzk, Inc.
User Stories: From Fuzzy to Razor Sharp
Slideshow

User stories are the basis for products built using agile development. User stories are relatively short, comprised of enough information to start the development process, and designed to initiate further conversation about details. Short doesn’t necessarily mean useful. Ambiguous stories...

Phil Ricci, Agile-Now
Video: Beyond the Web and Apps: The Domestication of Knowledge
Video

Since the dawn of computing, we've invented only two ways to get work done―the web or apps. We hunt for information on the web or we gather functionality from the app store. In each case, users must take the initiative to find the information they need...

James Whittaker, Microsoft
Improving the Mobile Application User Experience (UX)
Slideshow

If users can’t figure out how to use your mobile applications and what’s in it for them, they’re gone. Usability and UX are key factors in keeping users satisfied so understanding...

Philip Lew, XBOSoft

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