One-on-ones aren’t for status reports. They aren’t just for knowing all the projects. They are for feedback and coaching, and meta-feedback and meta-coaching, and for fine-tuning the organization. If you are a manager and you aren’t using one-on-ones, you are not using the most important management tool you have.
Yogi Berra famously said, “You can observe a lot just by watching.” In this article, Payson shares some of what he’s learned about leadership just by listening. Learn how transparency and iterative improvement can maximize the results of great leadership.