The Latest

How to Lose a Customer[article]

Giving your clients the opportunity to voice their opinions after conducting business with you is a great way to express your interest in continuing to work with them. Just make sure you're earnest in hearing their thoughts and that you don't simply think this is accomplished with a survey alone.

Naomi Karten's picture Naomi Karten
Edit Those Epics[article]

It can be tricky for managers and technical leaders to make the transition to agile. They’re likely accustomed to doing things a particular way. What’s more, they may try to squeeze their old ways into the new, agile approach. Here, Johanna Rothman describes why that isn’t a good idea, especially regarding stories that are too big.

Johanna Rothman's picture Johanna Rothman
drawing a flow chart Getting to "Done" in Agile Development[article]

When the tasks in the "Done" column needed more attention, the team created a "Done Done" column. Later, they created a "Done Done Done" column. In this article, Brian Bozzuto discusses how you can stop adding columns and honestly get to "done" without having to kid yourself.

Brian  Bozzuto's picture Brian Bozzuto
Raising The Bar For Configuration Management[magazine]

Configuration management (CM) has matured into a "must-have" discipline. But, many CM experts have failed to keep up with what's required to implement CM best practices. Find out what needs to be done to raise the bar for CM.

Bob Aiello's picture Bob Aiello
When Software Smells Bad[magazine]

Most software needs to be "maintainable" and have high "internal quality." But what does that mean in practical terms? Code smells form a vocabulary for discussing code quality and how well suited code might be to change. The smells also provide good indications as to what to refactor and how.

Ask To See His ...[magazine]

Most managers would consider management far too complicated to script. But the five key components of management—planning, staffing, organizing, directing, and controlling—are practiced just as often in testing. So, let's see some of those management scripts.

Lee Copeland's picture Lee Copeland
Designing an Agile Portfolio and Program Coordination System[magazine]

Scaling Agile to the enterprise can be challenging once you start looking at the Program and Portfolio level. How do you design an effective coordination system that encourages collaboration, communication, transparency and is flexible, easy to implement and rapidly evolvable? We will explore key aspects of creating a simple but effective agile-ready coordination system for managing such initiatives, based upon the authors' observations and experiences across widely differing companies.

Arlen Bankston's picture Arlen Bankston Bob Payne
Imaginary Friends: Creating Software with Personas[magazine]

We all want to satisfy our users, but tailoring software to customers is easier said than done. Personas—a method to synthesize your primary users into abstract entities—facilitates understanding of goals and experiences.

Shmuel Gershon's picture Shmuel Gershon
The Agile Success Factor: Continuous Integration[article]

Kirk Knoernschild discusses the subtle though significant ways that continuous integration can be leveraged—from helping to align IT with the business to enforcing architectural constraints—and shows that this fundamental aspect of agility is the defining and necessary element of a truly agile development experience.

Kirk Knoernschild's picture Kirk Knoernschild
One-Minute Management and Project Teams[article]

Managing expectations and providing useful feedback are incredibly important skills for managers, whether you’re dealing with one employee or many. In this article, Laura Brandenburg takes a closer look at how some of the principles from the book The One Minute Manager apply to project teams.

Laura Brandenburg's picture Laura Brandenburg
Innovate Successfully by Creating a Lean, Minimal Product[article]

Investing in a new product always involves risk. We may have targeted the wrong market segment, envisioned the wrong product or the wrong features, or the market may have changed by the time the product is launched.

Roman Pichler's picture Roman Pichler
A Productivity Comparison of Kanban and Scrum[article]

Charles Suscheck compares the levels of productivity of Scrum and Kanban through a hands-on experiment that he and his team personally participated in. Learn the upsides and warnings about each practice to help you decide what might work best for you and your team on your next project.

Charles Suscheck's picture Charles Suscheck
How to Manage the Hurly-Burly Hubbub of Change[article]

Giving yourself, and your team, the necessary time to adapt to and move on from change is the healthiest way to make sure that everyone is back on the same page in a timely manner. Learn how to avoid prolonging the necessary time to "heal" by minimizing turbulence.

Naomi Karten's picture Naomi Karten
Speaking 101[presentation]
Video

Are you a new Better Software speaker or aspiring to be one in the future? Join us at this workshop on making effective conference presentations.

Lee Copeland, Software Quality Engineering
Load Test Your Website Before Your Customers Do [article]

When you release a website or web application, it’s going to face a lot of very public load testing. If it performs poorly, there’s a good chance that you’re going to lose a lot of customers. Colin Mason offers some tips for load testing in order to ensure a better customer experience.

Colin  Mason's picture Colin Mason

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