Every time we look at the data, we perform an analysis that helps us make decisions—hopefully the right ones. In this article, Gil Zilberfeld describes a few traps where bug data misled him to make bad decisions. These traps are in the data itself, not the tools, and can lead us in the wrong direction.
Joanne Perold writes that you cannot just look at the numbers; the context behind the data is often far more valuable. Metrics can tell a compelling story or provide meaningful information to anyone who wants to pay attention, but when the focus is only on the number, it can be a disaster.