Better Software Conference West 2013: You Said What? Becoming Aware of the Things We Say

[presentation]
by
Steven “Doc” List, Santeon Group
Summary: 

Most of us take language for granted. We use words without thinking about how they may affect others and then are surprised at the reaction we get. Learn the importance of language in building and maintaining high performing agile teams. Become more aware of the words you choose and...

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