Failure is Not an Option: 24 x 7 on the Web

Ed Bryce, Reality Test

This paper discusses the factors involved in determining the cost of a twenty-four hour by seven days per week (24 X 7) e-Commerce or internal web site going offline for any length of time. After determining these costs, and showing a real-life example calculation, the paper then goes into several ways to minimize this risk via hardware architecture, software architecture, and stress testing.

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