Making Process Improvement Work with Six Sigma and the CMM/CMMI

Terrence Craft, First Data Resources

In this presentation Terrence Craft, a Certified Six Sigma Black Belt, provides an experience-based look at how to make the capability maturity model (CMM®/CMMI®) work most effectively with Six Sigma. While CMM®/CMMI® give us the "what" should be done for software development, Six Sigma gives the tools to answer the "how." The overlap of the two approaches provides an opportunity to leverage the best from each. And, there's a synergistic effect that happens when you apply the benefits of the CMM®/CMMI® models with the tools and techniques from Six Sigma. Whether or not you are using CMM®/CMMI®, find out what the Six Sigma approach is all about and what it can do for your company.

  • The Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) process and how it applies to software development
  • An understanding of Six Sigma used with CMM® or CMMI®
  • A disciplined approach to objectively collecting and reviewing data, determining priorities, and developing alternatives

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