Your Agile Prioritization Process Is Probably Wrong

[presentation]
by
Tom Gimpel, SofterWare, Inc
Summary: 

Of course we know what customers want, right? Product owners have the roadmap. Sales teams know what sells. Support talks to customers every day. So if we really know what our customers want, why is 65 percent of all software functionality rarely or never used? Why aren’t our customers...

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