Better Software Magazine Articles

Users We Don't Like

Mom always said, "If you can't say something nice, don't say anything at all." But Michael Bolton made an interesting discovery when he asked testers to talk about users they don't like. While nobody likes a complainer, listening to what your users are saying--even if you don't like it--can help you spot problems you may have overlooked.

Michael Bolton's picture Michael Bolton
Getting Your Hands Dirty

One way to build quality in is to prevent defects from ever happening. Discover how you can avoid defects by figuring out how to test each feature or requirement before you begin to write the code. Clarke Ching offers up an easy, hands-on example you can put to use today.

Clarke Ching's picture Clarke Ching
Go with the Flow

Simplicity in testing is a worthy goal, but in reality it's a messy, complex world. Find out how to defocus your test strategy and use flow testing to follow a specific path through a system's functions, investigating circumstances in which it might fail.

Michael Bolton's picture Michael Bolton
What's Wrong with Your Testing Strategy?

When the design and the coding are complete, and the product seems ready to ship, it’s hard to understand why testing takes so long. Discover how your source code management system can help you unblock the testing bottleneck.

William W. White's picture William W. White
Quality-It's All in the Values

We are in the business of providing our customers with products. While we may proclaim our commitment to quality, what really matters is how our users experience our products. So, how do we ensure our organization is a quality organization? Examine our values.

Neil Harrison's picture Neil Harrison
Test Design with Risk in Mind

Sometimes in testing we find problems that surprise us. And that's where risk-based testing comes in. Build your tests around "What if...?" statements to help you anticipate problems before they arise.

Michael Bolton's picture Michael Bolton
Hurry Up & Wait

There are no industry standards for Web response times. How long a user is willing to wait for a Web page to load depends on any number of variables and conditions. Find out how to determine and quantify performance criteria and use those criteria to create happy customers.

Scott Barber's picture Scott Barber
An Arsenal of Answers

Be ready with an answer the next time you're asked, "How long will it take to test this product?" Dive beneath the surface of the question to understand what your manager really wants to know.

Michael Bolton's picture Michael Bolton
A Classic Example

Many systems architects have a technology—centric view of service-oriented architecture. This article emphasizes the need to understand the business side of SOA before tackling the technology and illustrates this need with a look back in time.

Dan North's picture Dan North
Testing Around the World

These days outsourcing is a pretty familiar concept in this industry. Has globalization hit your company yet? Naomi Mitsumori has been involved in sending testing work offshore, and she has six suggestions that can help you successfully manage the transition.

Naomi Mitsumori's picture Naomi Mitsumori


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