People & Teams

Whatever your feelings on metrics, organizations will expect them for your team. You don't want to measure only one aspect to the detriment of other information, but you also don't want to measure too many things and scatter your team's focus. Here are four metrics that balance each other out and help gauge an agile team's productivity, work quality, predictability, and health.

In order to fully embrace agile and create an environment where individuals want to work together as a team, managers have to move from a role of dictation to one of direction and mentorship. Instead of making all the decisions, managers need to trust their team members and empower them to solve problems on their own, innovate, and fail—or succeed.

The next time you visit your local watering hole, give some thought to the bartenders and servers and the practices they use. From streamlining team processes to rewarding team performance to always keeping the customer in mind, there are some similarities in the principles used in the agile community and in the service industry.

At the core of agile is the need to effectively communicate and interact with your team members, so it's important for all roles to practice soft skills. However, there is nothing soft about them. Soft skills are probably the most challenging thing you can focus on in your technical career. Rather than struggle to improve by yourself, develop these skills through collaboration.