George Hamblen is currently a director of software quality assurance for Fidelity Investments Retail Electronic Commerce group. He leads a top-notch testing organization that combines technical talent with business know-how. The organization is responsible for Fidelity customer client/server and Web site applications, which have received many prestigious awards from leading business magazines. George has over 12 years of testing experience, which run the range from mainframe to PC/Macintosh. He has done every testing tasks imaginable from compilers, to spreadsheets, to CD-ROMs, to e-commerce applications. He was given the nickname “The Finger” for his ability to crash a spreadsheet aided only by a mouse. In addition to his management duties, he has developed and presented in-house training and test process improvements. He can be reached at george_hamb[email protected].