Make a Difference
Instead of going back underground and expecting his results to speak for themselves, he meticulously tracked the costs and results at every step of the way. At regular intervals, he scheduled follow-up meetings and presented his progress. He tracked the number of man-hours invested; the number of test cases identified, developed, and executed; and the number of defects found. He also tracked errors in production. Although it took time, eventually the payoff showed up. Now his testing competency center is expanding.
The lesson to learn is that if we don't think we are being valued, then maybe it's time to speak up—not just at budget time, but all the time. Make yourself visible, make yourself heard, and make sure your value is communicated and understood. Realize that you're, in effect, raising money from your company to pay for the time and people you need. Like any investor, they want to know what they are getting for their investment. So tell them...constantly.