Organize Your Problem Tracking System

[magazine]
Cleaning up your bug database can be as easy as organizing your sock drawer
Volume-Issue: 
2000-05
Article Summary: 

Do you have a bug database or defect tracking system? Whether you call them PRs, CRs, SPRs, or some other acronym, logging your software problems into a database rates as one of the simplest yet most effective things you can do to improve product quality. Sometimes these databases turn into the electronic equivalent of a “roach motel” trap--the bugs go in but they don’t come out!