Collaboration Techniques: Forgotten Wisdom and New Approaches

Rob Sabourin, & Dorothy Graham, Software Test Consultant

In our increasingly agile world, the new buzzword is collaboration—so easy to preach but difficult to do well. Testers are challenged to work directly and productively with customers, programmers, business analysts, writers, trainers, and pretty much everyone in the business value chain. Testers and managers have many touch points of collaboration: grooming stories with customers, sprint planning with team members, reviewing user interaction with customers, troubleshooting bugs with developers, whiteboarding with peers, and buddy checking. Rob Sabourin and Dot Graham describe how collaboration worked on several agile projects, giving critiques of what worked well, where problems could arise, and additional aspects to consider. Join Rob and Dot to look at examples from agile projects and how forgotten but proven “ancient” techniques can be applied to your own collaboration, such as entry and exit criteria, role diversity, risk-based objectives, checklists, cross-checking, and root cause analysis. Bring your own stories of collaboration—good and bad—and see how forgotten wisdom can help improve today’s practices.