teams

This column isn't for you; it's about you. Linda Hayes wants to find out what it takes to be successful in the testing profession these days—if such a thing is really possible. Too many good ideas, such as incentive and recognition plans, have backfired. Linda feels there are a few good practices out there, but she needs your help to find them.

Modern day reporters tend to write their articles using what is known as the "inverted pyramid" style. They start with the most important information in the first sentence, followed by the next most important, and so on. This format not only gives the reader the biggest bang for his buck as he reads it also gives both the reporters and their editors huge flexibility in their uncertain and fast-changing environments. Clarke Ching shows how modern software development techniques use the same idea to give customers the best bang for their buck—in equally uncertain environments.

Negotiation skills are useful in life and essential for professional success. This week, Payson Hall provides a short tutorial on project negotiations that includes a technique to help you look for solutions. The use of motivation and the "Iron Triangle" is a good starting point.

Do you manage a team or a group? How can you tell the difference, and is it important to differentiate the two? In this column, Esther Derby explains that identifying your associates as one or the other is paramount to how they should be managed.