The Latest

Problem Resolution Cycle Time Optimization[presentation]

No matter how well we plan and execute software development, defects are generated and can escape to the customers.

Don Porter, Motorola
Managing Your Outsourcing Contract Through Metrics[presentation]

Have project demands led you to consider outsourcing as a possibility? If so, make sure you get the most bang for your company's outsourced buck-and be able to prove it too.

Koni Thompson, The David Consulting Group
A Unified Model for Software Management[presentation]

This is the presentation that puts all the concepts into perspective.

Wael Amin, IT Worx
Teams, Governance, and the Evolution of Social Systems[presentation]

While there are good reasons to use teams for software projects, there are also many well-documented challenges and pitfalls. One of the most important decisions for any team is the governance model they choose to abide by.

Russell Roundtree, Landmark Graphics
Orthogonal Defect Classification at Cisco[presentation]

This presentation outlines the history of the Orthogonal Defect Classification system deployment at Cisco.

Bob Mullen, Cisco Systems
Software Metrics State of The Practice[presentation]

This presentation reviews the results of KLCI's Fourth Annual "best practices" study, including: Metrics "Best Practices"; Spending benchmarks for software metrics; Benefits of software metrics; Software measurements used; and Tools for soft

Peter Kulik, KLCI Research Group
Communicate and Define the Value of Performance in Dollars and Cents[presentation]

What is the real value of computing performance improvement? What is the real cost of computing performance degradation? This paper describes an approach used at The Boeing Company to answer these questions.

Nancy Acree, CAD/CAM Products and Services
eXtreme Programming: Managing Agile Development[presentation]

Extreme Programming (XP) has captured the attention of the industry by challenging many cherished beliefs held about software development and management. Not only that, it's actually delivered against those challenges.

Robert Martin, Object Mentor, Inc.
The Business Case for Software Quality[presentation]

Each generation of technology-from mainframe to the Internet-creates many opportunities for businesses to try new things. But with uncharted territory comes exponentially increased risks.

Richard Bender, Bender & Associates
Mentors, Models, and the Making of Managers: Special Panel Discussion[presentation]

Each of us has a story about how we came to be managers in software organizations. Many of us became managers because we were good developers. Some of us studied management in school.

Moderator: Esther Derby ( Esther Derby Associates, Inc.)
Read My Lips: No New Models![presentation]

These days, it seems everyone who wants to make a mark in the software world feels the need to invent a new model or methodology. While such models provide useful frameworks for structuring our thinking and practices, enough already!

Karl Wiegers, Process Impact
Speaking to Your Management: What Do You Do When They Do Not Listen[presentation]

This presentation explains some of the language barriers and experience barriers between management and quality assurance professionals.

Ed Weller, Software Technology Transition
Software Improvement Feedback Loops: How to Develop a Learning Organization[presentation]

Over the past twenty-five years, the Software Engineering Laboratory (SEL) at NASA/GSFC has studied mechanisms for improving the software process and product.

Victor Basili, Software Engineering Laboratory
Thinking About People, Process, and Product: A Principle that Works at Work[presentation]

All projects involve the three P's: people, process, and product. People includes everyone who influences the project. Process is the steps taken to produce and maintain software. Product is the final outcome of the project.

Dwayne Phillips, U.S. Department of Defense
A Practical Framework for Software Measurement[presentation]

Measurement is often defined in terms of collecting data, distinguishing it from analysis-the interpretation and use of data. Clearly, the collection of data must be driven by its intended use.

David Card, Software Productivity Consortium

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