The Latest

Collaboration Between Development and Testing Personnel is a Key to Success[presentation]

Applications are often designed and developed with little regard for testing. Functional and Load/Configuration testing needs to be a collaborative effort between the development and testing groups for a project to be most successful.

Tom Igielski, Upstream Solutions, Inc
Exploratory Testing in Pairs[presentation]

Exploratory testing involves simultaneous activities-learning about the program and the risks associated with it, planning and conducting tests, troubleshooting, and reporting results.

Cem Kaner, Florida Institute of Technology and James Bach, Satisfice Inc.
Removing Requirement Defects and Automating Test[presentation]

Organizations face many problems that impede rapid development of software systems critical to their operations and growth. This paper discusses model-based

Mark Blackburn, Software Productivity Consortium
The Power of Retrospectives to Improve Testing[presentation]

Testing is a tough job! Most test professionals learn the hard way what works and what doesn't. Retrospectives are focused, facilitated reviews of a defined piece of work.

Esther Derby, Esther Derby Associates, Inc
Software Testing at a Silicon Valley High-Tech Software Company[presentation]

This paper describes a methodology for allocating priority levels and resources to software testing and other quality activities to achieve "customer satisfaction." This methodology is based on understanding of what the market and the target

Giora Ben-Yaacov and Lee Gazlay, Synopsys Inc.
Failure is Not an Option: 24 x 7 on the Web[presentation]

This paper discusses the factors involved in determining the cost of a twenty-four hour by seven days per week (24 X 7) e-Commerce or internal web site going offline for any length of time.

Ed Bryce, Reality Test
Software Customer Satisfaction Surveys[presentation]

Satisfying our customers is an essential element to staying in business in this modern world of global competition.

Linda Westfall, The Westfall Team
Managing Iterative Development: Avoiding Common Pitfalls[presentation]

The Rational Unified Process (RUP) advocates an iterative or spiral approach to the software development lifecycle, as this approach has again and again proven to be superior to the waterfall approach in many respects.

Per Kroll, Rational
A Short Course in Managing Expectations[presentation]

Have you ever delivered exactly what your customers said they wanted, and still they were dissatisfied?

Naomi Karten, Karten Associates
A Common Sense Approach to Statistical Process Control[presentation]

As maturing software organizations begin using statistical process control (SPC) techniques to stabilize processes and manage quality, it's imperative that their SPC implementation approach be carefully considered, especially since it involve

Steven H. Lett, The David Consulting Group
Problem Resolution Cycle Time Optimization[presentation]

No matter how well we plan and execute software development, defects are generated and can escape to the customers.

Don Porter, Motorola
Managing Your Outsourcing Contract Through Metrics[presentation]

Have project demands led you to consider outsourcing as a possibility? If so, make sure you get the most bang for your company's outsourced buck-and be able to prove it too.

Koni Thompson, The David Consulting Group
A Unified Model for Software Management[presentation]

This is the presentation that puts all the concepts into perspective.

Wael Amin, IT Worx
Teams, Governance, and the Evolution of Social Systems[presentation]

While there are good reasons to use teams for software projects, there are also many well-documented challenges and pitfalls. One of the most important decisions for any team is the governance model they choose to abide by.

Russell Roundtree, Landmark Graphics
Orthogonal Defect Classification at Cisco[presentation]

This presentation outlines the history of the Orthogonal Defect Classification system deployment at Cisco.

Bob Mullen, Cisco Systems

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