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Unpaid overtime has negative personal and business consequences. Although regarded as free time by many organizations, there is a true business cost to not estimating or counting overtime hours, whether paid or not. Ed Weller presents the argument that those who do not count free time in their planning and tracking will make poor decisions and often invest in the wrong projects.

Because people can easily relate to a familiar paradigm, analogies are an excellent way to communicate complex data.

For more complete testing, you need to find and simulate possible error conditions in a system. Many methods throw exceptions when an error occurs.

Good project managers speak the language of risk. Their understanding of risk guides important decisions. Testers can contribute to an organization’s decision-making ability by speaking that same language.

Exploratory testing is more than just thinking of clever test ideas and executing them on a whim.

In many industries, we must comply with state or federal statutes, government regulations, and other legal standards. The Sarbanes-Oxley Act (SOX) has brought a new awareness to these issues within testing.

Rapid bottleneck identification is a methodology that allows QA professionals to very quickly uncover Web application limitations and determine what impact those limitations have on the enduser experience.