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Articles

Six Steps for Implementing Agile across the Organization
After facing difficulties attempting to transform a group of twelve skilled people into a self-organized agile team, Ove Holmberg learned some valuable lessons on what it takes to implement agile within an organization. In this article, Ove presents six steps for a successful agile implementation.
Information Technology Predictions for 2013
While 2013 may appear calmer compared to 2012 due in part to fewer “big” events scheduled this year, the information technology (IT) industry and profession advances forward. The IT industry, interestingly enough, shapes events in addition to being shaped by events around the world.
Uncertainty about Uncertainty
Uncertainty doesn't have to be a bad thing, but many say they'd rather know there were definitely problems coming, rather than be uncertain about whether there were or not. What do you prefer? Do you spend valuable time trying to prevent uncertainty?
How Technical Support Is Like a Pain in the Neck
Payson Hall looks closely at the unique idea of not just providing better service to clients, but changing the client's perception of what defines good or bad service. We've gotten so used to "normal" that we've lost the ability to appreciate it. But this can be changed.

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Better Software Magazine

How Do You Know When It's Time To Go?
Whether you are in a toxic work situation, or you feel you are no longer performing effectively, sometimes you find yourself at a crossroads in your job and you have to ask yourself, "Should I stay, or is it time to move on?"
Do You Work in IT?

A self-professed latecomer to IT, Danny Faught has a new appreciation for the challenges faced when developing products for an internal customer rather than products for sale.

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