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Tracking Down a Defect Management Tool

Selecting the right defect tracking solution for your business can be a high-pressure job. Choose badly, and you're stuck with an expensive tool that's not going to meet your needs. Choose wisely, and you're a hero. Read about how to rise to the challenge.

Hung Quoc Nguyen's picture Hung Quoc Nguyen
Usability Testing

Observing users getting lost in an awkward application is easy; identifying, categorizing, and communicating those snags to your developers is the tricky part. Here's a proven method for success.

Bob Stahl's picture Bob Stahl
At Your Service

A light and effective process with a service-oriented philosophy is key to meeting your organization's needs. Here are eight simple steps for creating a software engineering team that will turn customers into fans.

Robert Sabourin's picture Robert Sabourin
Distributed Teams

The world may be getting smaller, but managing far-flung workgroups can still be a big challenge. Here are some common barriers to coordinating distributed teams, and some guidelines for making the most out of limited face time.

John Suzuki's picture John Suzuki
Are You Ready for the Test Automation Game?

Automating your testing can significantly impact your business. Here are things to consider before investing in test automation.

Kerry Zallar's picture Kerry Zallar
Meaningful Metrics

Your numbers are solid and your graphs are works of art. Now boost your metrics' value through the roof with some simple annotations that will put all that data in context.

Anna S. W. Allison's picture Anna S. W. Allison
Web Page Response Time 101: A primer

Online sites lose billions of dollars every year due to sluggish performance speed and user bailouts. Here are four laws of Web site performance that will help you understand response times and deal with your "abandonment issues."

Alberto Savoia's picture Alberto Savoia
Orthogonally Speaking: Deriving a Suitable Set of Test Cases

Is your testing effort facing an impossibly wide choice of test parameters? Shooting in the dark can yield hit-and-miss results--and that’s just not very effective. When your testing effort faces an impossibly wide choice of test parameters, the Orthogonal Array Testing System technique can be a very useful method for deriving a suitable set of test cases.

Elfriede Dustin's picture Elfriede Dustin
The Human Side of Process Improvement

Interpersonal relationships can make the difference between effective and ineffective technical initiatives. Here are ways to address this frequently neglected aspect of organizational change.

Judah Mogilensky's picture Judah Mogilensky
How Good Is This Software?—A Model to Measure Subjective Data

How do you really know how good your software is? Many traditional measures only look at the quantitative aspects of quality. Here's a model to measure and analyze subjective—or qualitative—data about software quality.

Andy Roth's picture Andy Roth


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