QA is often considered that lonely department of testers whose job is to find defects before the customer does. It's not always glamorous, but QA deserves to be recognized as a key cog in the testing  machine. To achieve business goals, it is Susan Bradley's view that the QA process needs to be embraced throughout the entire software development lifecycle.

In this FAQ column, Arlen Bankston defines the roles of Scrum and kanban and describes how the two agile methodologies can be complementary, each ideal for different situations, or blended to achieve the desired outcome.

Johanna Rothman compares the experience a patient has with doctors to software development. Producing value implies that the customer believes the software you create provides an important benefit by taking into  consideration the way a user works along with an exceptional user experience.

Speaking from his experience with test-centered design projects, Jon Hagar explores some testing pitfalls that could have been avoided if the right test strategy had been chosen. You won't find a better, easier-to-understand explanation of a practical test strategy.