people management

Better Software Magazine Articles

Tending Communication Paths

Unfortunately, distrust is common in the relationship between managers and employees. But it doesn’t have to be. Taking the time to keep your communication path “weed free” by finding time for one-on-one communication, being open and honest, and listening to your team members’ input will cultivate an open, honest, and trusting culture within your team.

Payson Hall's picture Payson Hall
What's on Your Dashboard?

Just because a metric is easy to capture doesn't mean it is useful. The metrics that are really needed are the ones that can help you make good decisions. Find out how to establish a project dashboard with meaningful metrics that will guide your project safely to its destination without getting bogged down in an endless pursuit of unnecessary information.

John Fodeh's picture John Fodeh
The Lecture

Whether you're being admonished for having more than ten items in the express lane at the supermarket or you are telling off a tester for missing a bug, at some point we've all been on the giving and on the receiving end of The Lecture. We're all human and fallible. Isn't there a more effective (and mature) way to communicate when a problem arises?

Lee Copeland's picture Lee Copeland
Skills for Software Smokejumpers

Sometimes the only way to get a fire under control is to call in the smokejumpers. These specially trained firefighters parachute into a region to take on a blaze and contain it before any more damage is done. Some software development projects have smokejumpers, too. These professionals enter struggling projects midstream, assess the situation, and hopefully lead the team to a successful outcome.

Don Gray's picture Don Gray
Extreme Programming Is People

Agile agents of change, listen up. Do you remember the Agile Manifesto? How about the part about valuing people over process? J.B. Rainsberger fears that as Extreme Programming becomes more widespread, teachers, consultants, and mentors are losing sight of one of agile’s most important components—teamwork.

J.B. Rainsberger
Kicking Off the Slow Software Movement

Do your team members jump into a project with both feet before they fully understand what problem they are trying to solve? We’ve all been convinced that for our customers faster is better. But is that really what they want? Jeff Patton thinks it’s time for us to slow down and focus on the quality of our products.

Jeff Patton's picture Jeff Patton
Games Stakeholders Play

Activity theory explores what is happening inside a person while he is acting. Find out how you can use it to make better decisions about what to build, create a motivation map, and ask what your stakeholders are thinking about besides using your system.

Alistair Cockburn's picture Alistair Cockburn
Drawing Out the Facts

A properly conducted discovery interview can lead to a wealth of information. Steven Smith explores some effective actions you can take before, during, and after the face-to-face interview to help you master the art of the interview process.

Steven M. Smith's picture Steven M. Smith
The Plight of the Servant Leader

A ScrumMaster's accomplishments often are overshadowed by the success of his team. But like every human, these leaders have a need for esteem and self-fulfillment. Learn ways you can help to increase your ScrumMaster's job satisfaction.

Stacia Broderick
Reap the Rewards of Recognition

Everyone likes to feel as if her hard work and good deeds have been appreciated. In this installment of Management Chronicles we discover how the words "thank you" can become a powerful management tool.

Naomi Karten's picture Naomi Karten

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