people metrics

Better Software Magazine Articles

Par for the Course

What can happen over a game of golf? You learn what you don't know, you learn more about what you do know, and you learn to listen to what others know. See how two managers and a caddy team up for some valuable lessons about staying out of the rough.

Patrick Bailey's picture Patrick Bailey
Learning from Experience: Software Testers Need More than Book Learning

People often point to requirements documents and process manuals as ways to guide a new tester. Research into knowledge transfer, as described in The Social Life of Information, suggests that there is much more to the process of learning. Michael Bolton describes his own experiences on a new project, noting how the documentation helped ... and didn't.

Michael Bolton's picture Michael Bolton
What's It Mean? ...Reducing Imprecision to Improve Verification

Imprecise language makes understanding and, therefore, software verification more difficult. This article describes techniques for detecting and repairing vague and ambiguous software requirements.

David Gelperin's picture David Gelperin
Go, Team!

Fed up with good-ol'-boy salesmen, a manufacturing mindset, and just-get-it-out-the-door directions? A little assertiveness, a few ounces of patience, a dash of charm, a lot of leadership, and some attitude adjustment by everyone might help. Read how one manager made the world a better place to work one small victory at a time.

Patrick Bailey's picture Patrick Bailey
Metrics that Motivate

To implement a meaningful incentive system for your team, you need to select metrics that encourage the behaviors you need and the results you want. But first you have to decide what you need and want.

Linda Hayes's picture Linda Hayes
Where Do I Go From Here?—Professional Growth for Software Testers

Most professionals have a detailed career ladder upon which to climb and grow their careers. But in many test organizations that ladder has only one rung—and it leads to management. If management isn't your path of choice, these tips can help you market yourself and add value to your career while you build your own technical career ladder.

Matt Heusser's picture Matt Heusser
What's on Your Dashboard?

Just because a metric is easy to capture doesn't mean it is useful. The metrics that are really needed are the ones that can help you make good decisions. Find out how to establish a project dashboard with meaningful metrics that will guide your project safely to its destination without getting bogged down in an endless pursuit of unnecessary information.

John Fodeh's picture John Fodeh
Metrics You Can Bet On

An old adage says that you cannot manage what you cannot measure, but Mike Cohn thinks differently. Here, he offers suggestions on when to use metrics and when you can manage without, as well as some guidelines to help you choose your metrics carefully.

Mike Cohn's picture Mike Cohn
Measurements that Matter

No one starts a project with the goal of failing, but some metrics experts claim that 80 percent of software metrics initiatives fail. Just as your software project has goals for success, you should have goals for success in your metrics initiatives. Find out what you can do to better your chance for success.

Alan Page's picture Alan Page
Metrics That Matter

Metrics are only worthwhile if you review and use them. Do your quality reports go directly from the inbox to the trash can? A quality metrics program can be a great asset to your organization. Engineering, sales, and the company overall can benefit from having such a program. This article will help you explore ways to make measurements meaningful outside of QA.

Marsha Holliday's picture Marsha Holliday

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