The Latest

Icon of a dial showing good system performance Measuring the Performance of Your Operations Center[article]

Many organizations have problems with consistently tracking and measuring system outages. Issues aren't logged, admins make changes to systems without going through change management, and a high number of issues turn out to be recurring problems. Implementing a performance measurement process calculates system reliability and can help you improve consistency.

Nels Hoenig
Amir Rozenberg Implementing Digital Transformation: An Interview with Amir Rozenberg[interview]
Video

In this interview, Amir Rozenberg, Director of Product Management at Perfecto Mobile, discusses the success of a business depends upon taking advantage of web apps that improve and simplify the customer experience, addressing options that will yield a successful implementation.

Jennifer Bonine
An illuminated lightbulb, photo by Johannes Plenio Agile Is Not a Process, It’s a Mindset[article]

Agile transformation requires more than a change in process; it needs a change in mindset. In order to fully embrace agile and create a productive environment, you have to change how you think about priorities and failure. Priorities are decided proactively, not reactively, and failure is not punished, it is celebrated. Once you make this shift in perspective, you can reap the rewards of agile.

Lisa Rich
Adam Auerbach Time to Make an Employment Change: An Interview with Adam Auerbach[interview]
Video

In this interview, Adam Auerbach, Vice President and Head of Assurance Practice at EPAM Systems, discusses the need to create a strategy to achieve career goals, recognizing when it is time to change employers having maximized your contributions and gained the optimal benefits and skills.

Jennifer Bonine
Sticky notes on cabinet doors Applying Agile to Life: Taking Retrospectives outside the Workplace[article]

A lot of what agile teams do can be used effectively outside software development teams, and even outside the typical business organization. For instance, retrospectives and the practice of talking about what went well, what you should keep doing, and what can be improved can be applied anywhere—even to families. Read on to learn how to bring continuous improvement into your daily life.

Ben Kopel

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