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5 Key Elements for Designing a Successful Dashboard[article] When you’re designing a dashboard to track and display metrics, it is important to consider the needs and expectations of the users of the dashboard and the information that is available. There are several aspects to consider when creating a new dashboard in order to make it a useful tool. For a mnemonic device to help you easily remember the qualities that make a good dashboard, just remember the acronym “VITAL.” |
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Making DevOps Evolution Happen: A Conversation with Helen Beal[interview]
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Helen Beal, DevOpsologist at Ranger4, chats with TechWell community manager Owen Gotimer about making your DevOps evolution happen, micro-bonus programs, and the neuroplasticity of squirrels. Continue the conversation with Helen (@Helen Beal) and Owen (@owen) on the TechWell Hub (hub.techwell.com)! |
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How to Implement an Agile Methodology into Tech Support[article] Tech support is notorious for having a bad reputation about their service, both on the receiving side and the serving side. Fortunately, the situation is improving, particularly in innovative organizations that are adopting an agile approach to tech support. Agile is helping customer service teams prioritize tasks, collaborate, and continuously improve. What can you do to be agile in your organization’s tech support? |
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Effective Release Management Starts with Stability[article] Release management is an evolving process that needs continuous improvement, and there’s no such thing as a “perfect” release process. The best you can do is find one that works for your organization, which takes time, effort, and a willingness to evolve. However, teams can adopt a strategy that accelerates this trial-and-error period and helps deliver organizational consistency around a common goal: stability. |
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7 Agile Testing Trends to Watch for in 2020[article] With 2020 upon us, software development firms seeking to increase their agility are focusing more and more on aligning their testing approach with agile principles. Let’s look at seven of the key agile testing trends that will impact organizations most this year. |
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