Scrum

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Members of a Scrum team discussing backlog items for the next sprint 18 Questions to Ask for Better Backlog Refinement

Refinement is time spent during the current sprint discussing and elaborating product backlog items so that they are ready for future sprints. Unfortunately, many teams do not unlock the full potential of refinement. Backlog items should be sliced, and a solution should be proposed, reviewed, and discussed. If your team is having trouble getting started, here are 18 questions you can use to trigger refinement discussions.

Derk-Jan de Grood's picture Derk-Jan de Grood
Tech support representative at a desk with several computer monitors How to Implement an Agile Methodology into Tech Support

Tech support is notorious for having a bad reputation about their service, both on the receiving side and the serving side. Fortunately, the situation is improving, particularly in innovative organizations that are adopting an agile approach to tech support. Agile is helping customer service teams prioritize tasks, collaborate, and continuously improve. What can you do to be agile in your organization’s tech support?

Ashley Wilson's picture Ashley Wilson
Person holding a sparkler with fireworks in the background Top 10 AgileConnection Articles of 2019

Agile isn't something you can adopt through tooling; you have to adhere to agile principles every step of the way. The top articles from 2019 show that people were looking to enhance and advance their agile practices, with popular topics including how to empower your team throughout agile adoption, using metrics to improve, refining Scrum practices, and scaling agile. Check out this roundup for ways to boost your agile operations.

Beth Romanik's picture Beth Romanik
Barriers in front of a road It's Not Just Culture: When Teams Impede Agile Adoption

Cultural norms can hamper successful agile transformation. Many of these habits and customs are started and perpetuated by senior leadership, but that’s not always the only source of resistance. Often, ingrained behaviors and thinking can occur within the team, including business partners, that also can hinder agility. Five of these barriers are explored here, as well as mindset antidotes to help get the team on the road to agile success.

Joe Schofield's picture Joe Schofield

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