People & Teams

Articles

Product owner standing in front of a wall of sticky notes 3 Elusive Qualities of a Great Product Owner

When it comes to guiding the development of a product and ensuring you’re building what the user actually needs, a product owner is the most important hire for the team. There’s just one problem: A good product owner can be really hard to find. The characteristics that make a good product owner are elusive, but here are three qualities you should prioritize in your search.

John Yorke
Person solving a Rubik's cube Eliminate Fake Certainty and Solve the Real Problem

Too often, customers have a “fake certainty” about the problems they want to solve. They might not have defined the real problem, but they have frequently defined the solution anyway. The risk is that we might build the wrong thing. When the product owner works with the customers to define the problem, then works with the team to define the solution, everyone can win.

Johanna Rothman John Le Drew
Testing team standing around a computer and smiling 3 Methods for Better Communication and More Effective Testing

Successful delivery of software requires the entire team, so it’s imperative that everyone choose their words carefully so they convey what they really mean, are sensitive to others’ feelings, and consider all aspects of a problem. Here are three questions to remember when communicating about your software testing projects to ensure you’re considering the power of words.

Ajay Balamurugadas
A developer and a tester looking at each other warily Examining Cross-functionality Bias on Software Development Teams

Cross-functionality means having all the necessary people and skills on one self-organizing team. Unfortunately, the execution of cross-functionality is often biased. The main traps we fall into are misunderstanding the value of specialization, hero worship, and not “walking the cross-functional talk” as organizations. Let’s examine each of these pitfalls in the hope that your teams may avoid them.

Natalie Warnert

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