Lean & Kanban

Articles

Tech support representative at a desk with several computer monitors How to Implement an Agile Methodology into Tech Support

Tech support is notorious for having a bad reputation about their service, both on the receiving side and the serving side. Fortunately, the situation is improving, particularly in innovative organizations that are adopting an agile approach to tech support. Agile is helping customer service teams prioritize tasks, collaborate, and continuously improve. What can you do to be agile in your organization’s tech support?

Ashley Wilson's picture Ashley Wilson
2020 letters and confetti 7 Agile Testing Trends to Watch for in 2020

With 2020 upon us, software development firms seeking to increase their agility are focusing more and more on aligning their testing approach with agile principles. Let’s look at seven of the key agile testing trends that will impact organizations most this year.

Nick Karlsson's picture Nick Karlsson
Person playing the piano Using Agile to Learn Anything

Acquiring new skills is always admirable, and it can even help you find new opportunities in an increasingly competitive job market. By going in with a plan and organizing your self-improvement activities, you’ll be learning new skills in no time. Agile can help. Here's how forty-five minutes a day and a structured approach using kanban can set you up for success.

Shakeel Muhammad's picture Shakeel Muhammad
Diagram showing how continuous engineering is part of continuous planning and delivery Focus on Agile Engineering Methods in Your Digital Transformation

Organizations undergoing a digital transformation must adopt new and meaningful ways of working. For a successful transformation, in addition to agile processes, teams must also leverage agile engineering techniques and models. Continuous focus on agile engineering principles will provide a solid ground for teams to enhance their agility and deliver better software, faster.

Uday Varma's picture Uday Varma

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