Bringing Business Value to IT Governance


IT Decision Making
In order for IT governance to work, first the basics need to be in place. This includes the standards, practices, policies, compliance verification, and metrics. Second and most important, is that management must use these elements to manage their organization. The implication is that management must establish a decision-making model to guide them in making IT decisions that align with the direction of their organization. Decision making should be based on the business objectives that the organization finds valuable that lead to a competitive edge.

Then the business must execute on other elements of making a standard work (e.g., practice, policy), and using the compliance verification and metrics as a result to guide their organization to ensure the business results are aligning with the business objectives or adjust the IT standards until business objectives are met.

Evaluating IT Vendors

Another strategy for IT governance is to establish a process for evaluating IT products and the vendors that build them. Does the vendor product have a roadmap of development over the next couple of years? Does the IT vendor have an IT governance strategy or does it have a set of technology standards that it follows? Does the technology that vendor builds align with the business objectives? This can help an organization understand the direction of the vendor product line and see if the technologies used align (or not) with the organization. While request for proposals (RfPs) used to assess a vendors, they typically do not include information on the vendor's technology roadmap or current technology stack. This is why a more thorough strategy of evaluating a vendor's IT roadmap or technology stack is needed.

Formal Approaches
Finally, there are IT governance strategies that are more formal. Two such formal approaches are the common objectives for information and related technology (otherwise known as COBIT) and the information technology iInfrastructure library (otherwise known as ITIL). COBIT provides an overall IT governance framework, enables policy development

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