About the Show: Ms. Dekkers and Ms. Winward talk about improving relationships within teams through handwriting analysis.
TEXT TRANSCRIPT: 19 September 2000
Copyright 2001 Quality Plus Technologies and Carol Dekkers. All rights reserved.
Announcer: Welcome to Quality Plus e-Talk! with Carol Dekkers. This program will focus on the latest in the field of technology. All comments, views, and opinions are those of the host, guests, and callers. Now let's join Carol Dekkers.
Carol: Hi. I'm Carol Dekkers, and I run a company called Quality Plus Technologies, based in Tampa, Florida, where we do consulting worldwide on quality initiatives, process improvement, particularly for the software development industry. I'm met today by one of my best guests, my second guest I guess to date, and it's Heather Winward, who's an executive coach and graphologist. Heather joins me from Washington, D.C., where she's attending a Software Engineering Institute symposium this week. And I'm here in Tampa, Florida, and if it happens to cut off, I'm in the middle of a major, major thunderstorm. Hurricane Gordon has gone by, but we're stuck with the remnants of it, which is wonderful lightning. So I'd like to say welcome to Heather.
Heather: Thank you very much. It's good to be here.
Carol: I'm glad you're here.
Heather: I'm glad I'm not there, I think.
Carol: That may be true. But we'll see. The software engineering symposium that you're at is attended by quite a few people who are in the software development industry. Correct, Heather?
Heather: That's true, that's true. Strewn from all across academia, industry, a lot of DoD people attend this symposium.
Carol: And today we're going to talk to our audience, primarily. This is our first live show, and what's going to be interesting about it, is that anybody that's driving home, anybody that's listening to us, has a chance to actually see graphology in action. We've set up a toll-free line, and let me give that to our callers. It's 866-277-5369. And what we're going to allow you to do, if you get on the line, and Candice is going to take our calls for us, once you get on the line, we're going to invite you to fax in a couple of lines of your own handwriting. Graphology is actually handwriting analysis, and you will be amazed and absolutely fascinated by the types of things that Heather Winward can uncover just with a couple of lines of your own handwriting. So I'm going to give out the fax number that you can, if you get on the line, run to a fax machine and fax a couple of lines of handwriting, and Heather, does it matter exactly what people write?
Heather: Absolutely not. In fact, I've had anything from a string of swear words to foreign languages. What you write is not at all important.
Carol: And do you need a signature at the bottom?
Heather: If they would like to, they can include a signature, which would include their first name, middle initial, and last name. If you aren't comfortable doing that, that's fine too. You can do that without it.
Carol: And what we'd like to ask our callers to do is to provide either your first name at the top of the sheet, or a code name, if you want to go by "Mr. X" or whatever you want to use, so that we can identify it as it comes through the fax lines that Heather picks up, that we can actually link that up so when she's talking to callers, that we'll be actually analyzing the same handwriting that's actually yours. So this is something brand new for Renaissance Radio. I don't think they've