The ISO 9000 standard is becoming increasingly important in the software industry--many European firms now require it. This book is a "what-to-do" and "how-to-do-it" guide to applying the ISO 9000 standard to building quality software. The book outlines what the ISO 9000 standard is, how it is to be applied to software development, where it stands in the overall world of software quality approaches, and what has happened in specific applications of the standard. It also explains why adherence to the standard does not necessarily guarantee a quality software product, and offers insight to supplement ISO 9000 and improve the chances of accomplishing a quality product.