Test Automation for Packaged Systems: Yes, You Can!

[presentation]
by
Chris Bushell, ThoughtWorks
Summary: 

Today, most businesses are heavily dependent on packaged systems, sometimes called commercial off-the-shelf software, for large parts of their operation. Highly-customizable packages such as BMC’s Remedy, Oracle's Maxim, and many others run the show at many of the world’s largest companies.