Connect with an expert to learn how to work smarter and discover new ways to uncover more defects. Michael Bolton leads us further down the path to successful critical thinking by teaching us the kinds of questions we should ask to obtain the most useful information.

Turn to The Last Word, where software professionals who care about quality give you their opinions on hot topics. This month, Linda Hayes details why being able to predict the end state of your data at the beginning of a test is vital to achieving accurate results.

Building relationships is important because trust allows us to share information more freely. In his article, Jason Yip explains why he'd rather have a face-to-face conversation about bugs instead of relying solely on a traditional bug report.

People who need people. It's more than just a sappy Barbra Streisand song; it's a smart way to think. Discover some techniques to increase tester/developer communication and get them working side by side on your next project.