The path to best testing practices begins with communication. By building relationships with a product's key players-developers, analysts, and end users-your test team can achieve a higher level of both quality and customer satisfaction. Discover the link between effective communication and implementing critical step-by-step test processes such as test conditions, test case design, test data construction, and reporting.
Testers have taken a lead role in providing disabled persons access to computer resources. On behalf of the nearly twenty percent of Americans with disabilities, companies are now improving the accessibility of their Web sites, hardware, and software products. This presentation describes the regulatory framework for accessibility issues and suggests approaches for testing a range of accessibility aids including screen readers, voice recognition software, refreshable Braille terminals, and alternative point-and-click devices.
What is usability? Why is it important? If these questions wake you in the middle of the night, then this presentation is for you. Cheryl Nesta discusses the relevance of usability testing within the broad framework of quality assurance and appropriate expectations based on its uses and applicability. Explore methodology, process flow, goal identification, and definition. Real-world examples create a hands-on introductory experience.