communication

Articles

The Space Shuttle Challenger launch Prevent Disaster by Righting Cultural Dysfunction on Your Team

The space shuttles Challenger and Columbia were two of NASA's biggest disasters. Investigations into these accidents discovered the engineering issues responsible, but management practices and cultural barriers also were found to be contributing factors. Does your organization have a healthy culture that lets you safely voice concerns? It could help you prevent tragedy.

Payson Hall's picture Payson Hall
Back to basics Back to Basics: Use the Heart of Agile to Frame Your Agile Adoption

Somewhere along the way, agile implementations have gotten overblown and unwieldy. Managers and leaders look at all the models and frameworks and think agile adoption is too confusing or not worth the effort. To communicate what agile truly means, we have to simplify the message by getting to the heart of agile: collaborate, deliver, reflect, and improve.

Phil Gadzinski's picture Phil Gadzinski
Learning soft skills Practice Soft Skills through Collaboration to Become Truly Agile

At the core of agile is the need to effectively communicate and interact with your team members, so it's important for all roles to practice soft skills. However, there is nothing soft about them. Soft skills are probably the most challenging thing you can focus on in your technical career. Rather than struggle to improve by yourself, develop these skills through collaboration.

Mark Kilby's picture Mark Kilby
man speaking into megaphone Speak Up: The Key to Agile Success

You can learn all the theoretical agile principles and best practices, but you still may not be agile. To be truly agile, you must also communicate and collaborate with your team—and this means speaking up. Even if you're not a natural extrovert, there are plenty of ways you can contribute during planning, sprints, and retrospectives to make your product and process better.

Brian Everett's picture Brian Everett

Interviews

Jess Agile Improv Agile, Improv, and Learning How to Fail: An Interview with Jessie Shternshus
Podcast

In this interview, Jessie Shternshus, the owner and founder of The Improv Effect, explains the similarities between agile development and improvisation. She details how, in both cases, team members need to learn how to support each other, build on work, and be comfortable with failure.

Josiah Renaudin's picture Josiah Renaudin
Selena Delesie Leadership Lessons to Bolster Your Software Team: An Interview with Selena Delesie
Video

In this interview, visionary speaker Selena Delesie explains how successful teams embrace specific principles, including listening deeply, believing people truly matter, having an addiction to learning, serving others, flowing through change, moving through fear, and following joy.

Jennifer Bonine's picture Jennifer Bonine
TJ Usiyan How Ideas and Assumptions Impact Applications: An Interview with TJ Usiyan
Podcast

In this interview, TJ Usiyan, an instructor with Iron Yard, talks about whether development and testing teams need to be on the same page. He also explains how subjectivity influences our systems and applications and why teams overlook subjectivity.

Josiah Renaudin's picture Josiah Renaudin

Conference Presentations

Getting Your Message Across: Communication Skills for Testers
Slideshow

Communication is at the heart of our profession. No matter how advanced our testing capabilities are, if we can’t convey our concerns in ways that connect with key members of the project team, our contribution is likely to be ignored. Because we act solely in an advisory capacity, rather...

Thomas McCoy, Australian Department of Social Services

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