From Big Boss to Servant Leader

Esther Derby, Esther Derby Associates, Inc.

It's fashionable these days to decry the command and control style of management. Although self-organizing teams are all the rage, managers are still responsible for ensuring that teams perform the work that needs to be done and deliver value to the organization. If you are or have been the big boss, you don't just wake up one morning as a different person. Esther Derby shares the servant leader way to think about management that moves from mandate and monitor to guide and support. She explains-and shows you how to avoid-the oscillating “too hands-off/too hands-on” pattern that often follows the decision to eschew command and control management in favor of a more collaborative, supporting model. Join Esther and take back new tools for forging a trust-based relationship between managers and the teams for which they are responsible. Learn how servant leaders empower their teams and teams of teams to do great things that help their organizations and themselves.

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