Fantastic Outcomes and How to Measure Them
Do your metrics track what matters most to your organization, or do they merely quantify your adherence to a process? Is that process a good proxy for real results? In your environment? How do you know? Discover where to look for elusive, real outcomes. Join Cheryl Hammond to learn how to study indicators for your important metrics so you can recognize them when you encounter them in the wild. Understand how to monitor the health and relevance of your outcomes, and commit to the constant care needed to keep them vibrant. You'll take back a renewed appreciation for the beauty of a wild, untamed outcome and how it can motivate and focus your teams.