Implementing and Sustaining a Measurement Program

Janet Russac, The David Consulting Group

Are you looking to install new measurements at the department or enterprise level? Are parts of your existing measurement program shaky? Starting a measurement program or revitalizing an existing one requires a good road map and checkpoints along the way. Janet Russac offers the fundamentals for establishing an organization-wide measurement program based on defined objectives. Find out about the principles of when to use metrics and when not to use them. Get a proven measurement program implementation strategy from this industry veteran, and take away an understanding of the key steps and attributes of a successful program. Make your measurements even more valuable by incorporating a benchmarking component into your program.

  • Key steps to a successful measurement program
  • Identification of key indicators of readiness and factors for success
  • An implementation strategy and vehicles for reporting results

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